Carepatron

Project Overview

Carepatron delivers the first truly all-in-one practice-management platform, freeing clinicians from admin so patient care thrives.

This was a significant issue considering up to 40% of their workday consisted of low-value, repetitive tasks like scheduling, billing, reporting, and note-taking.

Carepatron partnered with Edition in early 2020 to interrogate and completely reimagine their proof of concept solution. Together we collaborated with over 700+ healthcare professionals across New Zealand, Australia, Asia Pacific, and North America to bring the world’s first all-in-one practice management solution to life.

Industry

Healthcare

Deliverables

Brand Identity

Web Application

Website

Key Activities

UX Audit

Discovery & User Research

Solution Architecture

Backlog Prioritisation Support

Responsive Web App Designs

Website Design

Website Development

Design System Creation

Evolution of Brand Assets for Digital

Awards & Recognition

Gold - Apps & Software

Good Design Awards

Gold - Interface

Good Design Awards

Gold - Digital Tools & Utilities

Indigo Design Awards

Gold - UX, Interface & Navigation

Indigo Design Awards

SOFTWARE DESIGN & DEVELOPMENT

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Fostering community

Carepatron was co-created with 234 healthcare teams across 9 countries, including NZ, Australia, Asia Pacific, and North America - and it shows. Since launch, the business has seen continued success globally, with an NPS almost triple the industry benchmark. Carepatron puts practitioners and their clients back into the heart of healthcare and fosters a community focused on people's needs, not clerical work.

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Impact

2.6hrs

saved time on average for Carepatron users/day

300%

increase in post trial conversion

1M+

clinical events have been captured within Carepatron

86+

Carepatron has achieved an NPS almost triple the industry benchmark

“The thing that puts Edition above anyone else is the fact that they care as much about your business as you do.”

Jamie Frew

Founder at Carepatron

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WEBSITE & BRAND

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A cohesive experience

With a brand new platform ready to launch to customers, Carepatron needed to revisit their brand and marketing collateral to ensure one cohesive experience. We supported with the design and development of a new website and helped refresh the brand’s visual identity.